** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6 ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6
** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6 ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6
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  5. Public Alert No: 0018/2019-Medtronic Insulin Pumps Cyber Security Risk

Public Alert No: 0018/2019-Medtronic Insulin Pumps Cyber Security Risk

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The National Agency for Food and Drug Administration and Control has been informed that United States and Indian authorities issued alert on insulin pumps manufactured by Medtronic models, Minimed Paradigm (MMT-715, MMT-712 & MMT – 722) and MiniMed Paradigm Veo (MMT – 754) for cyber security vulnerabilities that could allow hackers to remotely alter the devices and control insulin delivery.

The hackers could change the pump’s settings to either over-deliver insulin to a patient, leading to low blood sugar (hypoglycemia), or stop insulin delivery, leading to high blood sugar and diabetic ketoacidosis.

Insulin pumps are small, computerized devices that mimic the way human pancreas works by delivering small doses of short acting insulin continuously (basal rate). The device is used to deliver amounts of insulin when a meal is eaten.

The products are available outside United States.

Product information

Product name: Minimed Paradigm (MMT-715, MMT-712 & MMT-722) and MiniMed Paradigm Veo (MMT-754) Insulin Pumps.

Product manufacturers: Medtronic Model Pumps, Devonshire Street Northridge, C A United States.

Pump Model Software Version
MiniMed™ 508 All versions
MiniMed™ Paradigm™ 511 All versions
MiniMed™ Paradigm™ 512/712 All versions
MiniMed™ Paradigm™ 515/715 All versions
MiniMed™ Paradigm™ 522K/722K All versions
MiniMed™ Paradigm™ 523/723 Version 2.4A or lower
MiniMed™ Paradigm™ 523K/723K Version 2.4A or lower
MiniMed™ Paradigm™ 712E* All version
MiniMed™ Paradigm™ Veo 554CM/754CM Version 2.7A or lower
MiniMed™ Paradigm™ Veo 554/754* Version 2.6A or lower

 NAFDAC implores Healthcare Providers and Patients using the devices to ensure security precautions, including physically protecting the device, not sharing pump serial numbers and disconnecting the device from USB when not in use.

  • Patients should consult health care provide regarding prescription to switch to a model with more cyber security protection.
  • Insulin pump and devices that are connected to your pump should be kept within your control at all times.
  • Patients should be attentive to pump notifications, alarms, and alerts.
  • Glucose levels should be closely monitored by Patients and their healthcare Providers.
  • Any unintended boluses should be immediately cancelled.

Consumers are advised to report adverse events related to the use on any of these devices to the nearest NAFDAC office, NAFDAC PRASCOR (20543 TOLL FREE from all networks), pharmacovigilance@nafdac.gov.ng  or via NAFDAC ADR e-Reporting platform available on NAFDAC website www.nafdac.gov.ng

NAFDAC……………Safeguarding the health of the Nation!!!

Signed Management

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