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** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6 ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6
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  5. Public Alert No. 0034/2020- Malaysian Authority Ban Bb Glow Soul Cream For Containing Harmful Substances

Public Alert No. 0034/2020- Malaysian Authority Ban Bb Glow Soul Cream For Containing Harmful Substances

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The National Agency for Food and Drug Administration and Control has been informed that the Malaysian National Pharmaceutical Regulatory Agency (NPRA) has banned the use of BB Glow Soul Cream. The product was found to contain hydroquinone and tretinoin which are injurious to health, and can cause redness to skin, hypersensitive skin as well as increase the risk of skin cancer.

Hydroquinone causes redness of the skin, discomfort, unwanted skin changes, the skin becomes hypersensitive, can prevent pigmentation (depigmentation) which reduces skin protection against harmful UV rays and may increase the risk of skin cancer.

The use of tretinoin without the supervision of health professionals can cause the skin to be reddish, uncomfortable, painful, peeling and hypersensitive to sunlight.

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NAFDAC implores importers, distributors and retailers to immediately stop the importation, distribution and sale of BB Glow Soul Cream cosmetic products.

Any members of the public in possession of the implicated cosmetic products are implored to submit them to the nearest NAFDAC office.

Healthcare professionals and consumers are encouraged to report adverse events or side effects related to the use of this product to the nearest NAFDAC office, NAFDAC PRASCOR (20543 TOLL FREE from all networks), via pharmacovigilance@nafdac.gov.ng or via the NAFDAC ADR e-Reporting platform available at www.nafdac.gov.ng  

NAFDAC……..Customer-focused, Agency-minded!!!

Signed Management

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