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** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6 ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-6
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  5. Public Alert No. 022/2024 – Illegal Distribution and Sale of Falsified Brand of Ginny Non-DIARY…

Public Alert No. 022/2024 – Illegal Distribution and Sale of Falsified Brand of Ginny Non-DIARY Creamer in Nigeria

The National Agency for Food and Drug Administration and Control is warning the public of the illegal distribution, and sale of a falsified brand of Ginny Non-DIARY Creamer Products. The product is widely distributed and sold across the country, particularly in the northern part of Nigeria due to its high demand.

Non-DIARY creamer is a concoction of many food additives known as coffee creamer or whitener. It is used in food as a substitute for milk powder or to lessen the amount of milk in beverages, including coffee, tea, oatmeal, hot chocolate, and baked goods.

The falsified brands of Ginny Non-DIARY Creamer have been observed to be lagged with several labelling irregularities indicating non-compliance with NAFDAC’s Pre-Packaged Food Labelling Guidelines.

The following details, irregularities, and non-compliances were observed in the falsified product comparison with a genuine batch of the Ginny Non-DIARY Creamer.

Falsified

Genuine

Product Name: Ginny Milky Creamer

Product Name: Ginny Non-DIARY Creamer

Manufactured by: Unknown

Manufactured by: FUJIAN JUMBO GRAND FOOD CO.LTD., North District Industrial Park, Zhao’an County, Fujian Province, P.R.China

Manufactured for: OKI GENERAL TRADING LLC DUBAI (U.A.E)

Imported by: SATNAM INVESTMENT NIGERIA LTD, Desiree Plaza 2 Sheraton Road, Opebi, Ikeja, Lagos

Made in: China

Product of: P.R.C

Batch Number: OK17186

Batch Number: OK17087

Production date: 12/20/2022

Production date: 02/08/2022

NAFDAC Reg. No.: None

NAFDAC Reg. No.: A5-100189

Product Photo

Fig.1: Genuine Ginny Creamer

Fig. 2: Falsified Ginny Creamer

Observed Irregularities in the falsified batch

  1. Type of ‘Creamer’ not specified: It is not clearly stated whether the product is DIARY or Non-DIARY.
  2. Product Name: The term ‘Milky’ is indicative of milk ingredients but this is contradictory to the actual product content.
  3. Pictorial Representation: Images of Cows are misleading as the ingredients do not include a diary.
  4. Absence of NAFDAC Reg. No: This unregistered product does not comply with the regulatory provisions. The safety and quality of the product is not guaranteed.
  5. Net Weight: The net weight indicated as ‘±35g’ is ambiguous.

Other falsified versions of Ginny Creamer are shown below

Fig. 3

All NAFDAC zonal directors and state coordinators have been directed to carry out surveillance and mop up the falsified product within the zones and states.

Distributors, wholesalers, retailers, and consumers are advised to exercise caution and vigilance within the supply chain to avoid the distribution, supply, sale, and consumption of the falsified versions of Ginny Creamer Products. All packaged food products must be obtained from authorized/licensed suppliers. The products’ authenticity and physical condition should be carefully checked.

Consumers are advised to report any suspicion of sale of substandard and falsified packaged food, medicines or medical devices, cosmetics, and other regulated products to the nearest NAFDAC office, NAFDAC on 0800-162-3322 or via email: sf.alert@nafdac.gov.ng

Similarly, healthcare professionals and patients or consumers are also encouraged to report adverse events or side effects related to the use of NAFDAC-regulated products to the nearest NAFDAC office, or through the use of the E-reporting platforms available on the NAFDAC website www.nafdac.gov.ng or via e-mail on pharmacovigilance@nafdac.gov.ng

NAFDAC………. Customer-focused, Agency-minded!!!

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