** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322)
** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322) ** Customer Service Lines: For Enquiries call 0700-1-NAFDAC (0700-1-623322), For Complaints call 0800-1-NAFDAC (0800-1-623322)

Vaccines Biologicals and Medical Devices Laboratory Services Directorate FAQ’s

What is the function of Vaccines, Biologicals, and Medical Devices Laboratory Services Directorate

It is a specialized directorate responsible for Lot Release function and  quality control of vaccines, biological products, and medical devices to ensure safety, quality, and efficacy

Why is quality control of vaccines, Biologicals and Medical Device important

Quality control ensures these products meet safety, quality and efficacy standards before public use

What are vaccines

Vaccines are biological preparations that stimulate the body’s immune system to protect against specific infectious diseases

What are biological products

Biological products are medicines derived from living organisms, such as vaccines, blood products, antibodies, insulin, and gene therapies

What are medical devices

Medical devices are instruments, apparatus, appliances, materials, reagents, or other articles including software intended by the manufacturer to be used for the diagnosis, prevention, monitoring, treatment, or alleviation of diseases or injury, investigation or replacement of anatomy, or control of conception

What are IVDs

They are medical Devices, whether used alone or in combination, intended by the manufacturer for the invitro examination of specimen derived from the human body solely or principally to provide information for diagnostic, monitoring, or compatibility purpose

What is Lot Release of Vaccines

It is the regulatory process of independently evaluating an individual batch or lot of a licensed vaccine to ensure its safety, potency, and quality before it is distributed to the public.

What does the process of Lot Release entails

Document review: The review of the manufacturer’s Summary Lot Protocol, which details all production steps, quality control test results, and ingredient specifications for that specific batch.

Independent testing: Tests is carried out on samples from the batch to confirm its identity, potency and efficacy.

Certificate of Lot Release: Issued to every satisfactory lot of product tested.

What are the documents required during the sampling of vaccines for analysis

Summary Lot Protocol

Vaccine Arrival Report

Certificate of Analysis

Temperature excursion Report

Packing List

Certificate of Release from country of origin.

What is a Test Request Form

It is an official form issued to the customer to document and specify the precise test parameters being requested for analysis.

What is the timeline for analysis in Vaccine, Biologicals and Medical Device Laboratory Services

The timeline for analysis is 60 working days.

Can samples for analysis be rejected at the Laboratory

Yes, samples can be rejected.

What are the conditions for rejecting samples

Samples will be rejected based on the following conditions:

  • Compromised cold chain system during transport or delivery.
  • Submission of insufficient sample quantities (failing to meet the approved sample guide).
  • Non-availability of required documentation.
  • Poor or illegible labelling on the products.
  • Disparities between the product information and the provided documentation.
  • Products with less than six (6) months of remaining shelf life from the expiry date (unless it is a specialty product natively designed with a very short shelf life).
As a manufacturer can I come directly to the laboratory to submit my samples

No.

How does the Laboratory receive samples for analysis

Samples are submitted through technical directorates based on the regulatory requirement for the product (Registration, Compliance or investigation) with a memo signed by the Director or a designate.

Can samples be submitted by other government agencies example police, custom etc

Yes.

Can the government agencies bring the samples directly to the laboratory

No.

How does the laboratory receive such samples

The samples are received at the Director-General’s Office and sent to the Laboratory with a memo signed by the DG.

How can I make enquiry from the Laboratory

Enquiries are made at the Liaison office of the Director.

Can I come to the Laboratory to receive the result of analysis of my samples

No, the result of analysis for your samples are submitted to the directorate that submitted the samples for analysis.

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